Unlicensed use
Installing or using software without a valid licence covering that use.
Latin American software protection network
Have you received a notice about the use of unlicensed software?
If you received a letter, the direct contact details for your case appear on the document itself. This site lets you confirm its authenticity and understand the process.
Our network of lawyers represents software rights holders across Latin America and manages verification, licensing and infringement regularisation processes.
If you received a communication
Have you received a demand letter?
The letter identifies the rights holder represented and the professionals handling the case. Contacting the people named on it directly is the fastest route to clarifying the situation and learning about the regularisation options available.
If you would rather write to us first, or wish to confirm that the communication comes from our network, complete the form and a lawyer will get in touch with you.
Context
Why have you received a demand letter?
Software rights holders are entitled to protect their digital assets and to verify that their products are used in accordance with the applicable licence terms.
Where there are grounds suggesting the use of programs without the corresponding authorisation or licence, a contact process is initiated to clarify the situation and encourage regularisation. Receiving a communication of this kind does not in itself mean that court proceedings are under way.
We always act on behalf of the rights holder, expressly identifying our client and the legislation applicable in each jurisdiction.
Reference framework
What counts as software infringement?
The most common situations that lead to a communication of this nature.
Unauthorised copies
Duplicating or distributing the program outside the authorised terms.
Excess users
Use of the software beyond the number of licences actually contracted.
Irregular versions
Software activated through mechanisms not authorised by the rights holder.
Latin American network of specialists
Regional coverage, local experience
We work through an integrated network of lawyers specialising in intellectual property, technology and regulatory compliance, with a presence across Latin America and the Caribbean.
- Argentina
- Bolivia
- Chile
- Colombia
- Costa Rica
- Ecuador
- El Salvador
- Honduras
- Panama
- Paraguay
- Peru
- Dominican Republic
- Uruguay
Frequently asked questions
Common questions when receiving a communication
Any legitimate communication expressly identifies the rights holder represented, the applicable legislation and the contact details of the professionals handling it. You can confirm it by contacting the people named in the document directly, or by writing to us through the contact form on this site.
Not necessarily. In most cases the communication seeks a prior resolution through regularisation and dialogue, before any other avenue is considered.
You may submit the relevant records — invoices, licence certificates, contracts or reports from your IT administrator — for review. If the documentation establishes authorised use, the case is closed without further steps.
Yes. All communication is handled under professional confidentiality standards and used solely for managing the case, in accordance with applicable data protection legislation.
Of course. You may appoint whichever legal advisers you consider appropriate and route all communication through them. Our network acts on behalf of the rights holder, not on yours.
Institutional statement
We promote the legal and secure use of technology
Compliance with licensing terms strengthens innovation, cybersecurity and fair competition. Our approach seeks professional, efficient and proportionate solutions for all parties involved.
Immediate contact
Would you like to resolve your situation?
Responding promptly enables a faster assessment and a more efficient resolution of the case. Choose whichever channel suits you best.